Support
Frequently Asked Questions iPhone / iPad
How do I undo an entry?
Tap ✓ again to clear it. To log a day as missed or make it a rest day, touch and hold the habit’s card and choose from the menu.
How do I log numbers or time?
For number and time habits, tapping ✓ opens the entry screen. In widgets, use + and − (1 for numbers, 5 minutes for time).
I want entries after midnight to count for the previous day
Go to Settings → Day Starts At and choose a time such as 4:00. The change applies from the next day boundary, and dates of existing entries don’t change.
Values from Health aren’t being logged
In the Settings app, go to Health → Data Access & Devices → Tendi and allow reading. Days with no data (a value of 0) aren’t logged, and days you entered or edited yourself are never overwritten.
I want to use the same entries on iPhone and iPad
Turn on Settings → Sync with iCloud on each device. Both must be signed in with the same Apple Account.
How do I move my entries to a new device?
With Sync with iCloud on, just turn it on in Tendi on the new device and your entries come back. Without sync, use Settings → Backup & Restore to export a file and restore it on the new device.
What is streak protection?
In the habit editor, choose Once a week or Twice a week. Up to that many missed days per week (Mon–Sun) won’t break your streak. Protected days are marked with a shield in the calendar.
My widget shows a lock
Widgets and Apple Watch complications require Tendi Premium (one-time purchase). You can buy it in Settings → Widgets.
How do I restore my purchase (e.g. on a new device)?
Go to Settings → Widgets → Restore Purchase. You must be signed in with the Apple Account you used to buy it.
I’m not getting reminders
Turn on reminders in the habit editor or in Settings → Notifications, and allow notifications. Reminders aren’t sent on rest days, unscheduled days, or days you’ve already logged.
My habits don’t appear on Apple Watch
Open Tendi on your iPhone once. Apple Watch receives today’s list from your iPhone, and entries made while disconnected are sent when it reconnects.
Contact Us
Send bug reports, questions and requests by email. The button below opens an email with the details we need already laid out.
Email Us
Address: support [at] malcon.jp
We reply in English or Japanese, usually within a few days. Your email is used only to reply and to improve our apps.